About Me
No info available
Activities
I’ve never wrote a review like this before but hopefully others can read it and move their business to other companies that have more concern for customer service. My son and I went on a private dive trip last Wednesday. I also brought along my three daughters to snorkel and just be on the boat. When we got on the boat the captain informed us that he was not a diver. As the day progressed this became very apparent. Capt Steve was a nice guy and sounded like a great fishing guide but not for a dive trip. We spent a large about of time trying to use the gps to navigate the boat to the dive site unsuccessfully. He would anchor and then we entered the water to find the wreck site we were trying to find. We did this multiple times and never found it all day; mostly just flat sand bottom.Additionally my dive computer didn’t work at all. Wouldn’t even turn on. Capt Steve tried hard but he was just out of his element. I later texted captain mark and his associate twice reaching out to discuss our experiences. I also left him a voicemail and was completely ghosted. Very disappointing. Worst dive trip I’ve ever been on. Mark wouldn’t even be decent enough to call me back to discuss our experience. - via 