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(Translated by Google) They canceled our reservation without warning to fit a larger group. We showed up at the site first thing in the morning ready to leave and in the end nothing. They did not find any solution for us or compensate us in any way for the cancellation. They did not have a claim sheet. In short, the level of service is quite unfortunate for a place with such incredible conditions for diving.
They canceled our reservation without notice to get a larger group in. We showed up at the site first thing in the morning ready to leave and in the end nothing. They didn't look for a solution or compensate us in any way for the cancellation. They did not have a claim form. In short, quite a pitiful level of service for a place with such incredible diving conditions.
(Original)
Nos cancelaron la reserva sin avisar para meter a un grupo más grande. Nos presentamos en el sitio a primera hora de la mañana preparados para salir y al final nada. No nos buscaron ninguna solución ni nos compensaron de ninguna forma por la cancelación. No disponían de hoja de reclamación. En fin, bastante lamentable el nivel del servicio para un lugar con unas condiciones tan increíbles para el buceo.
They canceled our reservation without notice to get a larger group in. We showed up at the site first thing in the morning ready to leave and in the end nothing. They didn't look for a solution or compensate us in any way for the cancellation. They did not have a claim form. In short, quite a pitiful level of service for a place with such incredible diving conditions. - via 