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Had a reservation for jet ski rentals this summer. My son and I arrived on time, and were told that a boater safety test was required. While this is noted on the company's website, the testing stipulations are not made clear. When I mentioned that my son has testing anxiety and that we were concerned about that, the young lady at the desk noted that "she didn't think she could pass the test," therefore she was not able to provide us any guidance before the test. After some deliberation, my son and I decided not to take the test, and asked for a refund. The aforementioned young lady said that she would contact the manager regarding the refund and that she would phone us later in the day. We never heard from her. I do not recommend this company! - via 