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The nannys are AMAZING. Honestly I felt so comfortable leaving my toddler with our nanny Deborah from day one. The girls at the front desk weren’t always the most friendly, they kind of seemed annoyed anytime you asked them a question. The bartenders, wait staff and other hotel staff were very sweet and accommodating. The hotel/rooms could definitely use some basic repairs and a fresh coat of paint and the pool/buildings are definitely older. But I will say things were clean, we felt safe and the food was pretty good. The biggest problem we had was we checked in the day after a huge storm which destroyed the beach, hot tub deck, spa pier and main dining deck. They didn’t even tell us that the property sustained damage so we just thought it was a run down hotel which was kind of depressing when you are arriving to a beach vacation. The hot tub was not usable while we were there, and while the beach did get cleaned of all the rocks and debris from the storm, the sand remained pushed back with exposed PVC pipes for the four days we were there. I am assuming it will take a few months before they get the beach back to normal And maybe even longer to fix the hot tub deck which is on the beach. They also didn’t let us know that when we had lunch and dinner the first night the normal dining area had damaged so we were in a clearly very unused dining room that was extremely outdated and drab. I know they had no control over mother nature. They should have given us a heads up. When the nanny was giving us a tour she did mention that there were not normally so many leaves and branches around, but it had been very windy. They did work very hard while we were there to clean up the grounds. Not sure that we would go back although it seems there are many families who return on our regular basis. - via 