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Cannot express the simplicity of the Cuba trips that Norbert arranges. The location is very accessible (five minute walk from hotel to dive Center) and the little bay is great for gaining confidence while getting to see stuff. While we were in cuba first time we spontaneously did sidemount course and Norbert was a very good patient teacher. We went a second time to cuba and Norbert still spent some time with us trimming up our rig more and giving pointers. I also got to watch him train a 10 year old last trip and I would without hesitation let him teach my girls when they are old enough.
Norbert cares about the work that he does and it shows. Do not hesitate booking cuba trips - they do a good job.
Tyler we have not dove with but spent time in shop with him. He is very knowledgeable and if you have ever shopped for scuba gear it is very hard to "just pop in for a quick sec" bc of the many many many options. Tyler takes time to talk about different options and seems to always have a thing you need in stock and the rare times he doesn't it is ordered and comes in quickly.
I have a dive computer that I bought before I met this shop. It failed while we were in cuba (which is unusual bc was brand new with few dives on it). Norbert lent me while in cuba his personal dive computer and used his back up one. I took it to the shop and Tyler took care of everything even though I did not have a receipt and I did not buy it from them.
Anyways - this is a very good shop. They are knowledgeable. They are friendly. They are professional.
Only suggestion I would ever have would be to have more photography gear - BUT what they do have is great. - via 