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The build was good but became more and more expensive, and in fact my pond is featured on the website. However the maintenance plans are a joke and as other people on here have said you get no service and then when you complain you get nasty emails. I wanted a refund for the maintenance programme I had paid but didn’t get it. When Brian does show it’s normally when you are out and he exaggerates the work he has done. I maintain my own pond pump and filter system it’s not rocket science. Just a bit wet and messy. The first time I cleared the filter system, had been maintained apparently, it was so chock full it clearly had not been cleared during the contract time I clear it twice a year and it’s never as bad as the first time. I would not recommend this man or his company - via 