Joined In Dec 2022
No info available
The majority of instructors are very nice, but one of the older Filipino instructors was very rude and absolutely useless. Having dived with different agencies, I can say giving attitude to a fresh diver who is nervous in water can end very badly. He literally told me I can’t rely on him in case something goes wrong underwater. This is ridiculous. If you can’t be relied on, why do I need you there in the first place? After a bout of mild panic underwater that day, when I realised this guy is not to be counted on, I was relieved to leave the water and never went back into this aquarium again. Before that dive I had another younger Filipino guy as a buddy, and that dive went as smooth as it can be, I didn’t even want to leave the water. That guy knew his stuff and was polite and patient . Although the place itself is cool, and the dive is enjoyable, people like the one I described at the beginning ruin the experience, and, I say that again, may ruin someone’s HEALTH or worse. I pay money for the instructor to help me in case I need him, I am not paying for him to be insensitive and rude, and add even more stress. Not sure if you still employ him. If you do, make him re take the exam, or do something before he causes you a lot of headache. Giving 2 stars just for the sharks and cute fish (but that has nothing to do with your company as a dive centre). - via Google