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As a local resident, I was excited to visit Hatfield Leisure Center, expecting a rejuvenating and fun-filled day. However, my experience left me utterly disheartened and regretful. Here's why so called BETTER Hatfield Leisure Center earns the dubious honour of being the worst leisure center in England and probably the whole UK:
Filthy Facilities: Upon entering, the first thing that struck me was the unkempt appearance of the entire center. The floors looked like they hadn't been cleaned in weeks, with sticky patches in several areas. The changing rooms were a breeding ground for bacteria, with foul odours that made me reconsider my decision to visit.
The so-called "leisure" amenities were a joke. The pool water was murky and had a strange odour, indicating poor maintenance. The gym equipment seemed ancient and poorly maintained, with broken machines scattered around the area.
Disinterested Staff: The staff at BETTER Hatfield Leisure Center appeared disinterested and lethargic. It took ages to get someone's attention, and even then, they seemed annoyed by my queries. The lifeguards were more engrossed in their issues than ensuring the safety of the swimmers, which is a serious concern for anyone concerned about their well-being.
Overpriced Admission: Given the dismal state of the facilities, one would expect reasonable pricing. However, BETTER Hatfield Leisure Center charges exorbitant fees for entry, making it a complete rip-off. I felt cheated out of my hard-earned money for the subpar experience I received.
Predatory Policy: Hidden within the fine print of Leisure Lagoon's terms and conditions is a clause that grants them the power to confiscate all your paid money without offering any refund whatsoever. This exploitative policy is a blatant disregard for customer rights and serves as a warning sign of their disregard for customer satisfaction.
Safety Hazards: Safety seemed to be the last thing on the management's mind. I noticed several potential hazards, from slippery floors around the pool area to exposed wires near the gym equipment. It's a disaster waiting to happen, and I fear for the safety of anyone who dares to visit this center.
In conclusion, BETTER Hatfield Leisure Center is a disgrace to the concept of leisure centres. From its filthy facilities to its amenities and Predatory Policy to disinterested staff, there's nothing redeemable about this place. Save yourself the disappointment and steer clear of this sorry excuse for a leisure center. - via 