About Me
No info available
Activities
We booked a 2 hour sunset jet ski tour for 14 pax. Unfortunately we had a very disappointing experience. The two tour guides (on same jet ski) had no safety measures in place. As soon as we took off, our jet ski broke down and we were stuck in the ocean for 20 minutes with the tour guides at the front not even noticing we had fallen behind the group. When then finally noticed, they gave us another jet ski which after 5 minutes broke down. Again, the tour guides and group continued the trip and left us behind. We we stuck for another 30 minutes before they came back for us!! After the tour, one of our friends jet skis didn't return. The tour guides AGAIN didn't seem to notice until we said so. They sent 3 jet skis out looking for them before coming back and saying they were nowhere to be found. By now it was dark and we couldn't see out into the ocean - not to mention there were no lights on the jet skis. After an hour, we found our friends on a shore nearby because their jet ski broke down. It was a frightening experience and we didn't feel safe at all. The staff were not helpful, taking no responsibility at all. They said the broken jet skis 'were another company's' so it wasn't their fault. We spoke with Asia Blue the next morning, they also took no responsibility and said they would 'call the other company' yet we didn't hear anything from them. We paid a decent amount of money for this experience. They would not refund our or my friends broken jet ski. We will never be booking through Asia Blue again and will making sure none of our family or friends do either! So disappointing!! - via 