About Me
No info available
Activities
I have had one of the most upsetting and difficult experiences with this merchant. We booked our scuba certification course months before our trip to Hawaii. The merchant initially informed us that an online study guide, which is required by PADI to be provided to participants prior to their training sessions, will be sent out to us approximately 6 weeks before the training sessions.
6 weeks before departure, we did not receive anything. I called, called, and called; as I finally got on hold of the merchant, I was told that the study guide would be sent to us 1 week before our training sessions.
1 week before departure, we once again did not receive any updates whatsoever. I then called them another dozen times and was told that we would receive updates soon...
3 days before departure, we were told the staff were home for vacation. 1 day before departure, we were told that the instructor was sick and the training sessions were canceled.
We are left with nothing but days of free time wandering around the beach of Waikiki. - via 