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We stayed in the Condo, which was spacious. The interior of the room was basic, but it had everything we needed. The whole point of us staying here was because of the whalesharks. When I inquired about our booking for 5 nights and the whale shark tour, they told me they were only doing a whale shark trip on our last day. I thought that was a risk, because if we wouldn’t see them or the trip would be cancelled because of bad weather, there would be no time left to try again. Therefore I insisted a few times that we really wanted to do a tour earlier in our stay, but they couldn’t plan another trip and told me I should book a private tour with another resort if I really want to do it. The private tour was way more expensive than the joined tour Peters Dive Resort offered, so we were not too happy about it. When we arrived in Peters Dive Resort, all of the sudden they told us they were doing two more whale shark tours the next day AND the day after that, BUT those tours were fully booked so we were to late joining them. I was VERY unhappy about that. We specifically told them we wanted to do another (earlier) trip and they didn’t even let us know when they were planning extra trips. Also, when they checked us in they didn’t give us any information. They just had us sign something and gave us the key. They told us nothing about scuba dive trips, the times for dinner/breakfast, their facilities etc. At dinner, I ordered a glass of wine but it never came. When I asked them about it, they said I could only order a bottle. That was annoying, especially since I had to ask myself after I was waiting for the wine. Over all, the customer service could be a lot better! The dive trip was nice, but nothing special. We didn’t have time for buddy checks, or at least they didn’t really make sure we did them, but that’s not the first time I experienced this in the Philippines. - via 