Joined In Mar 2024
No info available
I would highly recommend staying away from this company. Communication of pricing and deposits was seemingly intensionally unclear, and we were bait and switched. Pricing ended up 3x of anywhere else in the keys after the fact.
When we called to see what the reprice of renting a wetsuit was, they informed us that it was $15 (the average price of a rental). However, once we showed up, they suited us in full wet suits and charged us $25 a piece—along with a deposit.
We were informed we could drop off the suits after hours at the risk of our deposit and card on file if the suits did not get back to them. We retuned the suits, and confirmed Key Dives had received the suits the next day. However, they refused to refund our deposit as they claimed small print in the agreement forfeited our deposit if we chose to return the suits after hours. Which was never communicated to us in any way and seemingly violated our verbal agreement.
In the end, we spent $105 on a 2 hour rental that would have cost $45 anywhere else in the keys. - via