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(Translated by Google) I was really disappointed that I got a gift voucher that couldn't be exchanged because the physical voucher was lost, even though there was a photo, the name of the voucher owner and the voucher number. The reason is that the accountant is needed. Yes, why are you given the voucher number and the name above the gift voucher. Indeed, on top of the voucher there is a provision that a lost voucher cannot be exchanged but there is a soft copy and you can check it in the system. The physical voucher system doesn't make sense. Instead said "searched more thoroughly." Do you know that I have not searched more thoroughly? Your service should be changed.
The 1.5 million vouchers have disappeared, it's a waste of time and energy talking to companies with an underdeveloped system. The era is modern, the system is still manual, I can't explain why I have to use a physical voucher.
(Original)
Kecewa banget dapet gift voucher ga bisa ditukar karena voucher fisiknya hilang, pdahal ada foto, nama pemilik voucher dan nomor voucherny. Alasannya dibutuhin sama akuntannya. Ya untuk apa dikasih nomor voucher sama nama di atas gift voucher. Memang di atas voucher sudah ada ketentuan voucher yang hilang tidak bisa ditukar tapi kan ada soft copynya dan bisa dong di cek dalam sistemnya. Ga masuk akal sistem voucher fisiknya. Malah bilang “dicari lebih teliti.” Emangnya anda tau saya cari belum lebih teliti? Pelayanan anda yang harusnya diubah.
Sudah voucher 1.5jt hilang, buang waktu dan tenaga ngomong sama perusahaan dengan sistem terbelakang. Zaman udah modern, sistem masih manual, ga bisa jelasin kenapa harus pake voucher fisik. - via 