Joined In Mar 2024
No info available
I wish I could give this rating 0 stars. The first thing that I was told when I arrived at this location was that they were getting a late start because the boss (Lance) "was drunk," either meaning hungover from the night before or drunk at that time in the day -- either option being unacceptable when I'm about to jump out of a plane with them. We had made our reservations for 11am. Those reservations were made TO THE DAY the farthest in advance that was allowed (3 months ahead of time). We get there and they tell us they're running late so we should go into town to grab lunch. We did that, came back 2 hours later, and they told us that of the 21 people ahead of us, they had gotten through 8... so it would be "a little while" before they could get us to jump (8 people in two hours = 4 people per hour, meaning we'd have another 3 hours at least before we could jump). We then find out that only 9 of those people had even made reservations, and the group ended up coming with 21 total people, including 12 walk-ins. When we asked if we could be squeezed in between some of their group since we booked months in advance, they said "our last jump is at 8pm, we'll get you in before that." When asked how that was a reasonable timeframe, the employee told us "It's a Saturday, you have nothing else to do anyway." Even when we told him it was the ANNIVERSARY for my wife and I and yes we did in fact have some major plans for the rest of the day, he shrugged and walked away. Somehow, they thought it was acceptable to make us wait 9 hours, and instead serve the group that didn't even have reservations. It's only a matter of time before this "company" goes out of business, and I can only hope that it happens sooner rather than later so that people can avoid being ripped off and potentially killed by these inept, irresponsible people. - via