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(Translated by Google) I am in Luztopia with all my family and my in-laws who are older adults. It is 9:40 pm and we bought the zip line service thinking that it would be a "considerable" waiting time, of about 10 or 15 minutes, however to our displeasure we had to wait an hour to go up. We tried after half an hour to ask for a refund and couldn't because the box office was already closed. The area of opportunity is that we were never warned about this long waiting time when
time to buy tickets.
(Original)
Estoy en Luztopía con toda mi familia y mis suegros que son adultos mayores. Son las 9:40pm y compramos el servicio de tirolesa pensando que sería un tiempo de espera "considerable", de unos 10 o 15 minutos, sin embargo para nuestro desagrado tuvimos qué esperar una hora para subir. Tratamos a la media hora de pedir un reembolso y no se pudo porque ya estaba cerrada la taquilla. El área de oportunidad es que nunca nos advirtieron de este tiempo de espera tan largo al
momento de comprar los boletos. - via 