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We had 2 days of diving (4 dives total) and went to Tumbatu Island and Mnemba Island. The dives themselves were great, and reserving the dives with Gail was easy and was in good communication. We saw dolphins both days on the way to our dive site, too!
The dive guide’s briefing however was minimal and not comprehensive. There was minimal explanation of the dive plan, local ecosystem, what to see, what to expect. Low quality briefing, and the crew was not interested in conversing with the guests in any way.
Our boat had a group of snorkelers, and the crew never explained that there may be jellyfish. One member was stung and had to simply suffer on the boat. Would’ve been very helpful to advise or provide snorkelers a skin suit.
The assistant captain and snorkel guide, Sadik, was a prick to us and it was completely unnecessary. We asked him to stop talking to us in this manner, but he continued. One bad apple can really ruin a customer’s experience.
My recommendation to the shop is to improve safety standards with the guests. Thorough dive briefings go a long way in building trust. - via 