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We visited over Labor Day weekend and had a great experience. We originally were in Long Beach and had booked with another company. We got out on the boat and they cancelled due to wind. It was just a few hours before our flight home, so we called Marina Del Ray hoping to get in (they answered the first time I called), which we were surprised they had availability. We really enjoyed our parasailing adventure, it was not my first time, but my daughters had never been. The total trip lasted about an hour since we had about 6 different groups, and our time in the air was exactly 9 minutes. We took my GoPro and got great video and photos on our own. The only thing I didn't love was the automatic 18% gratuity. I was made aware of this before I booked and I understand that it was my choice to move forward with booking. I am aware of why they do this, to take the guesswork out of the employees wages, but I also find that the service just isn't as good because the employees aren't working for a tip, which should be given for above and beyond service, which I don't feel like we received. The guys were fine, no issues, but it was just kind of a vanilla experience, they didn't really talk to us or give any kind of personalization to our experience, we just listened to music on the way out to the water, did our thing, and then listened to music on the way back. For an almost $70 tip for the 1 hour we were with them, (just my group of 3) I think it should have been a little more lively. The owner was on-site and was super nice and friendly. A few shady areas to sit while waiting for the boat would be a nice touch. Thanks for a fun experience that we wouldn't have been able to do this trip. - via 