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We spent two weeks in Africa including stays at three different andBeyond properties. This two-star review has a lot to do with the comparison to the wonderful experiences we had at the other andBeyond resorts.
First, THE BAD
It’s buggy. Really buggy. I get it, they can’t control the insects on the island. But they could do more than hand you a can of bug spray and shrug their shoulders. The biggest issue is that their huts are not sealed. There are gaping holes where the walls meet the roof so anything from the outside world is suddenly inside your room. Bugs. Geckos. Rodents. (We constantly found rodent droppings in our bathtub. Ruined an amenity for us.)
The immigration experience is rough. andBeyond does amazing things whisking you around in foreign countries. You always have somebody at airports helping you know where to go. That came to a screeching halt in Mozambique. andBeyond isn’t allowed on the arrival side of immigration so you’re on your own dealing with paperwork. Their native language is Portuguese which was a major issue for anyone there trying to speak English. If you don’t know what to do before you get there you’re going to be in rough shape upon arrival.
The price. Yes you’re at a beautiful place. But for the amount they charge per night you should not have to worry about what’s crawling on you at night. What you might find in your bathtub tomorrow. Or what creatures you’ll find this time in the outdoor shower that you have to speed through. Compared to the other andBeyond properties we visited the price here does not make sense AT ALL.
Then, THE GOOD
It’s stunning. Probably the nicest beach I’ve ever been to. The property is set up in such a way that from your personal hut you cannot see anyone left or right on the beach. Soft sand, clear water, cloudless skies. It’s quite amazing.
The activities are great. We snorkeled, did the castaway island and rode horses into the ocean. Just the boat rides to the first two were amazing, let alone the activities themselves.
The service is excellent. Our butler (JP) was incredible. We walked along the beach to dinner every night. Shoes are 100% optional at this place, we never felt we needed them.
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The good section probably makes you wonder how this could only be a two-star review. But go look at the costs for yourself. For us the bad outweighed the good and I could never recommend this place to anyone I know. We expressed our frustrations to our travel agent who hadn’t sent anyone there in a few years. They’re reconsidering Benguerra for future clients until something drastic changes over there.
Overall it’s truly great from sunrise to sunset. But once the sun goes down there’s not much to do and your worries about the critters take over. Not worth it for the money you’ll spend. - via 