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We had a decent experience with a one day tour visiting various sights around Bali. Nice guy, showed up on time, drove us to all the places, took a lot of pictures of us. His driving style was much safer than any of the taxis we used in Bali.
Unfortunately his English was not very good. We were able to communicate basic things, but that's about it. He also didn't have much to say about any of the places we visited.
Our guide was using Google Maps to navigate and he was having constant problems with it (I think he had not downloaded offline maps, so every time he lost network signal, he lost navigation as well even if GPS signal was available. This could have been avoided by using offline maps.) We made a lot of u-turns. One time we got lost in tiny jungle roads and it took about an hour to find our way back to civilization! Our guide had to ask help from several locals.
I was wondering how all the other reviews are 5 stars. Maybe we didn't have one of the usual guides. We had to reschedule our tour on short notice, so perhaps the guide we had is just a friend of the owners who was helping out? - via 