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I scheduled a flight for two people with Southern Tier Balloon Tours in May 2022 and could not participate (for various reasons OUT OF MY CONTROL that I will not include, not to make this review too long of a read). The company's president, Dar Farzad, promised me flight credit for two people. Since then, Dar has not answered my phone calls. My emails also go unanswered. Not only was I denied a refund, but I was also unable to reschedule a flight because of the lack of professionalism and responsiveness. I have been stressed since May 2022 trying to reach out, and my efforts seem futile. I write this review in hopes that people DO NOT schedule a tour with this company and search elsewhere, so their money does not go to waste. I was charged $640 for these two flights, and Dar Farzad avoids contact with me. - via 