DO NOT BOOK: BEWARE
Traumatic experience. Unaware to us, this company overbooked our jetski sunset tour, kept us waiting near an hour while they sorted extra jetskis from another company (3 of which were faulty) before our tour even started.
On the way over to the destination island, 2 jetskis cut out at separate times needing to be towed back and swapped – delaying everyone else by approx 45 mins until they returned to the group (leaving us alone in the ocean waiting).
Once on the island, there was a sense of urgency from our tour guide as it was getting dark and we still had a long way to travel back to the main island launching place. Upon leaving, the tour guide aggressively signalled to us to go back as fast as we could in order to avoid being out in the ocean on a jetski (with no lights) at night. Unbeknown to the rest of the group, one of the last jetskis to leave the destination island cut out minutes after leaving. With the group being pressured to return as fast as they could to the main island, and the tour guide already left, everyone was unaware that we left someone behind on a broken jetski.
Once everyone had arrived at the launching point, the guides started packing up and putting jetskis on trailers – they didn’t even know that there were 2 people (one jetski) missing. After about 20-30mins of pleading with the tour guides, they agreed to go out looking for the couple that hadn’t returned.
The tour guides returned to our group after approximately 20-30mins with a shoulder shrug – as if to say “I don’t know where they are. ” Now completely dark, we had to beg another 2 employees that were helping pack up, to go looking for them – we were obviously fearing the worst. We then had 4 jetskis out looking for them. After another 30mins, they too returned with a shrug…
Taking matters into our own hands, we called the Thai police (which were so helpful). While on the phone to the police requesting assistance, one of our friends that was still out there called us and told us that they had washed up on a beach and that they were okay. After cancelling the police response and receiving the GPS location from our friends, the tour guides were able to go find them and tow them back to the launching point.
What had happened was that after their jetski cut out, they were able to limp it ( Max 5km/h) to the nearest shore on the main island, but still far away from the launching point.
We estimate that it took over an hour and a half for them to get it to shore. Again, all while this time it was completely dark.
With only 2 tour guides on a single jet ski for a group of 18 people, they were unaware when – via 
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